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Opipare Travel

 

Call us

+33 634 219 788

 

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FAQ >

 

How can I make a reservation?

You can either:

  • fill out a shuttle request form on www.parisshuttlebus.com.
  • call us on +33 634 219 788 
  • fax us your request on +33 177 754 653

We will send you a confirmation by email or fax within 24 hours.

 

 

How far in advance do I have to reserve?

We recommend you book at least 24 hours in advance to ensure that we have enough time to process your request. However, we will do our best to accommodate any last minute requests.

 

 

How do I pay for my transfer?

You just need to print off the confirmation email and give it to your driver when you arrive in Paris.

We also allow credit card guarantee, with cash payment for the driver at the time of the service,you can send us the form by fax or complete your reservation

by telephone: +33 634 219 788 

If you prefer you can pay cash the driver when you arrive .

 

 

Is your website secure?

Our online booking form is secure.

 

 

What airports do you serve?

We serve Charles de Gaulle, Orly, Beauvais and Bourget airports.

 

 

Do you operate outside Paris?

Yes, we can take you wherever you need to go! Please contact us for a quote if your destination has a zip code that doesn’t start with 75.

 

 

 

 

What are your opening hours?

Our telephone reservations service operates 7 am To 11 pm, 7 days a week, 365 days a year - including holidays. Our phone number is +33 634 219 788 

 

 

How do I find you at the airport?

Our driver will be waiting for you in front of your arrival gate. Whether is in Charles de Gaulle Or Beauvais airport. He will hold a "Paris Shuttle bus" sign.

If you left the baggage area, look for our easy to locate vehicles that have www.ParisShuttlebus.com Striker on them.

 

 

What are your vehicles like?

Our vehicles are silver, 8-seater mini-vans with the ParisShuttleBus.com displayed on the sides. All our vans are air-conditioned and non-smoking.

 

 

What if my flight is delayed?

We will have a driver for you at the airport, whether you are 1 hour or 6 hours late!!!

 

 

In airport Is there is an additional charge if my flight is late?

No, unlike some shuttle service companies, we don't charge waiting time. Feel free to tip your driver.

 

 

What do I do if someone at the airport proposes to take me into the city?

You should be aware that there are drivers at Paris airports without authorization or proper insurance, and they may charge you more than you arranged with us when you arrive at your destination.

 

When will you pick us up on departure day?

We can pick you up anytime you decide by calling us at: +33 634 219 788  IMPORTANT: if you have used our booking form, please remember to provide your reservation number when you call us in order to change your departure shuttle transfer information.

 

 

Where are your pick up and drop off points?

We operate a door-to-door service. We will pick you up from the terminal you land in and take you to the door of your address in Paris. On departure we will pick you up from your address and drop you off at the terminal your flight leaves from.

 

 

How do I know what time you will pick me up to go to the airport?

Your pick-up time will be indicated in your confirmation. We normally pick passengers up 3 hours before the scheduled flight time. However, it is important that you call us before your departure to confirm that there has been no change in your pick-up address or flight time.

 

 

How much luggage can I have in the shuttle?

You may take one regular-sized suitcase and one item of hand luggage free of charge. For any extra or unusual luggage, we may ask you to pay a supplement. Please contact us for any further information.

 

 

Do you provide child/baby seats?

We do provide child seats. Please advise us if you wish to bring your own child seat. If you use a child seat, you will be charged the full adult fare. Please note that you are responsible for the fitting of the seat and of your child.

 

 

How long does it take to get from Paris to the airport and vice-versa?

The journey time depends on the traffic and your address in Paris. The standard journey time is approximately one hour but may well vary.

 

 

How much time do I save by taking a private shuttle to the airport ?

About 40 minutes.

 

 

What if I don’t speak French?

All our drivers and agents speak both French and English. Our agents also speak Spanish and Italian.

 

 

Do I need to tip the driver?

It is entirely at your discretion whether you wish to tip the driver.

 

 

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